He did manage to fix it so the oven now works.
Tally relative to my prediction:
- about a week to get it fixed - much less than my predicted month
- about 7 phone calls - less than the 12 I predicted, but about twice as many as it should have taken and on track for my prediction had the first repair attempt failed (as I expected it too)
- 1 repair visit - I know I didn't publish this prediction, but I expected it to take 2 or 3 visits.
So now we can bake another pie, or perhaps even cookies!
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